UONE Trust & Support Centre ยท Legal

Acceptable Use

Clear rules that protect people, submitted records, and responsible access to UONE.

Permitted and expected use

  • Use UONE only for an approved organisation and documented lawful business purpose.
  • Submit information that the organisation is authorised to process and that is relevant to the campaign.
  • Limit access to authorised personnel with a genuine operational need.
  • Review evidence, confidence, uncertainty, and source context before acting.
  • Protect credentials, campaign information, and exported files.
  • Follow applicable law, contract, professional duties, and internal policy.
  • Report suspected security issues, incorrect access, or material result concerns promptly.

Prohibited activities

  • Surveillance, stalking, harassment, intimidation, discrimination, or personal curiosity.
  • Submitting stolen, deceptive, unlawfully obtained, malicious, or irrelevant information.
  • Using outputs as the sole basis for legal, credit, employment, enforcement, or similarly significant decisions.
  • Attempting to bypass authentication, account limits, campaign controls, audit, monitoring, or other safeguards.
  • Sharing accounts, reselling access, impersonating another user, or allowing unauthorised third-party use.
  • Uploading harmful files, attempting unauthorised access, disrupting the service, or trying to bypass protected safeguards.
  • Presenting possible findings as guaranteed facts or contacting a person without appropriate authority and review.
  • Publishing or distributing submitted records, evidence, or exports beyond the approved purpose.

Enforcement

Consequences and reporting

Account action

Suspected misuse may result in investigation, sign-out from active sessions, campaign restrictions, account suspension or termination, and any other action required by law or agreement.

Report a concern

Contact the authorised account owner or UONE support. Provide enough context to identify the event, but do not send passwords, verification codes, or unnecessary submitted records.