Getting started
UONE supports authorized teams reviewing publicly available information connected with submitted records.
- Prepare reliable input. Use the approved spreadsheet and provide only information your organization already holds and is authorized to process.
- Name the review clearly. Use an internal review name that authorized colleagues can recognize later.
- Confirm authority. Submit records only for an approved business purpose and under your organization’s applicable procedures.
- Expect variation. Public information differs by person, organization, geography and source availability, so some fields may remain blank.
Workspace guide
The Workspace keeps the operating sequence intentionally simple.
- Upload. Add the approved spreadsheet, confirm the parsed record count and correct any input problem before starting.
- Authorize and start. Confirm authorized use, select the permitted review settings shown to you, and submit the review.
- Monitor. The Workspace shows review progress while processing continues through the server-side Queue; closing the browser does not cancel an accepted review.
- Control. Use only the available pause, resume or cancel controls. Do not submit the same review repeatedly because progress appears quiet.
- Export. When complete, review evidence and export the review-specific results from Review History.
Understanding results
Results are evidence-supported possibilities for professional review, not automatic identity or legal decisions.
- Review evidence links. A result is more useful when the supporting source actually connects the submitted person or organization to the finding.
- Use evidence level and review status together. Confidence labels prioritize review; they do not guarantee correctness.
- Blank is acceptable. UONE should leave a field blank when reliable public evidence is insufficient rather than manufacture an answer.
- Resolve conflicts cautiously. Same-name or contradictory candidates should receive additional review before any operational action.
FAQ
The most common operational questions can be answered without a separate knowledge center.
- Can I close the browser? Yes, after the Workspace confirms that the review was accepted. Return later through Review History.
- Why are some result fields empty? The system may not find sufficiently reliable public evidence for every requested field.
- Why can a review take different amounts of time? Review depth, source availability, provider response time and the amount of evidence requiring review vary by record.
- Can I treat a result as guaranteed? No. Review the supporting evidence and your organization’s procedures before acting.
- What should I do after an error? Read the displayed message first. If the review cannot continue, contact support with the review reference and no passwords or verification codes.
Support
For an unresolved account, review or result issue, contact UONE support with only the minimum information needed to identify the problem.
- Include the review reference or screen where the issue appears.
- Do not send passwords, verification codes, unnecessary submitted data or entire exports.
- Contact support